At Softpluse, we sell digital products only.

Because all items are delivered electronically, all sales are final and non-refundable once the product has been delivered.

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🔁 Replacement Guarantee

Even though refunds are not available, we provide a full replacement guarantee in these situations:

You are eligible for a free replacement if:

The product doesn’t work

The activation key is invalid

The download link is not accessible

The login credentials are incorrect

You are unable to activate the product and need a new version

We will resend or replace the product until it works correctly.

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❌ Non-Refundable Situations

Refunds cannot be issued if:

The product has been delivered

The customer used or downloaded the item

Wrong email/WhatsApp number was provided

The issue is caused by the customer’s device or system

The customer changed their mind after receiving the product

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📦 Digital Delivery Confirmation

A product is considered delivered once it is sent to:

Your email, or

Your WhatsApp number: +1 (409) 342-8646

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🛠️ Need Help?

If your product doesn’t work or you need assistance, our support team is available 24/7:

📧 softpluse.help@gmail.com

📱 +1 (409) 342-8646

We will make sure you receive a working product, guaranteed.